An American customer who runs a frozen food business selling dumplings needed stickers for their food packaging. They initially ordered custom stickers from a company, but the stickers were not waterproof and melted when applied to the packaging. After we contacted the customer and explained that we had specialized frozen stickers, they eventually placed an order with us. Upon receiving our stickers, the customer found them to be of good quality and waterproof, suitable for use on frozen food packaging.
In another scenario, a supermarket retailer ordered 5,000 small gift paper boxes from our company and required barcodes for warehouse scanning. The purchasing manager stipulated that the barcode labels must meet scanning grade C and be easily removable without leaving any trace. We assured the manager that we could meet these requirements and provided samples for testing. The customer eventually placed the order with us, and we successfully delivered the goods. This was a successful transaction, as a previous supplier had failed to meet the customer’s requirements, resulting in 5,000 boxes being scrapped and needing to be re-produced.
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